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FAQs
Are the products authentic?
Are the products authentic?
Yes. All products sold on our store are 100% authentic and sourced through trusted, authorized supply chains based directly brands. When items arrive at our facility, we check packaging, batch/lot details, and manufacturing/expiration labels before listing them, and we do not ship anything that looks suspicious or inconsistent.
How long does shipping take and which shipping firms do you use?
How long does shipping take and which shipping firms do you use?
Orders ship from within the United States. Most orders are processed within 1–2 business days, and delivery typically takes 2–5 business days depending on your state.
We may ship with USPS, UPS or FedEx and you will automatically receive a tracking number once your order ships.
What is your return policy?
What is your return policy?
You can return your order within 15 days of delivery with no conditions and free returns. Once you submit a return request, we will share the steps, and after the return is approved, your refund will be issued back to your original payment method.
Do you have any vegan options?
Do you have any vegan options?
Yes, we offer vegan options. Vegan products are those made without animal-derived ingredients and we label items as “Vegan” on product pages whenever possible. Since brand claims and certifications can vary, we recommend always checking the product description and ingredient list for the most accurate details.